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Customer Service

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Can we help you with anything?

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Order

For assistance with placing or tracking your order, visit our order page.

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Payment

We offer a variety of secure payment options to suit your needs.

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Shipping

Learn about our quick shipping options, rates, and delivery times.

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FAQ

Find information efficiently without the need for direct support.

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Support

Our dedicated team is available to assist you with any issues or concerns.

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Contact

We value your feedback and are here to assist with any inquiries.

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Frequently Asked Questions

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[accordion-item title=”What is your phone number?”]

You can contact us on +49 6071 9218 – 00.

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[accordion-item title=”What if I need to modify my order?”]

If you already placed your order, the best way is to send an email to our order department. Click this link to sent an email.

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[accordion-item title=”What if I need to change my shipping address?”]

In your account you can change your shipping adress. 

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[accordion-item title=”What is your email adress?”]

You can email us at: info@themagictouch.com.

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[accordion-item title=”I lost my password, how to login?”]

If you click on login, underneath the username and password is a link with Lost Password. Click on this link and follow the instructions. 

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[accordion-item title=”Can I get same day delivery?”]

This is depending on the location. 

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